Connected Steps

Building Skills. Shaping Practice. Changing Lives.

Therapy, Training and Supervision – Seamlessly Connected.

Why choose Connected Steps?

At Connected Steps, we combine expert therapy with high-quality training to create meaningful, lasting change. Our multidisciplinary team brings together ABA, speech and language therapy, occupational therapy, and PROMPT to provide truly integrated support.

 

What makes us different is our commitment to both outcomes and development. We don’t just support individuals – we also train and empower the people around them. Through structured supervision, hands-on training, and ongoing guidance, we build confident practitioners, skilled staff, and informed families.

 

Every programme is personalised, evidence-based, and designed with collaboration at its core. We take the time to understand each individual’s needs while ensuring that everyone involved has the tools and knowledge to support progress beyond sessions.

 

With Connected Steps, you gain more than a service – you gain a connected team focused on growth, learning, and long-term success.

What People are Saying

"I would like to extend my sincere gratitude to Ms. Hiyam. She was absolutely exceptional - kind, supportive, encouraging, and wholeheartedly dedicated to helping us grow. Her passion for PROMPT reached every one of us, and it has motivated us to continue through the next levels until we become fully certified."

Zahraa S

"Hiyam, I truly appreciate the outstanding training you provided. It was enriching, well-organized, and incredibly inspiring. Thank you, Hiyam for your tremendous efforts in enriching the Arabic content and supporting us throughout the process."

Shahd A

I received supervision from Hiyam while working towards my RBT credentials, and it was a really valuable experience. I learned a lot from her, both in knowledge and in developing my skills. She is compassionate, supportive, and always willing to give extra time to make sure I understand everything. She also encourages growth and pushes you to improve in all aspects in a very positive way. I would highly recommend her to anyone looking for high-quality supervision.

Beata

Thank you dear Hiyam for the wonderful and beneficial course. It was really helpful. I can't wait to practice and apply the techniques on my clients!

Mays F

I had a great experience being mentored by Hiyam Andon in PROMPT therapy. She explains concepts clearly and makes it easier to understand how to apply PROMPT correctly. She is very supportive and gives helpful feedback that improved my skills. I really appreciate her guidance and would recommend her to anyone learning PROMPT.

Amera E

My son was non verbal til the age of 6. We have introduced PROMPT therapy and with have been with Hiyam since he was 4 years old. He is now 8 years old and he is verbal, he is able to vocalise his needs and he sings all day long. Other than improving language Hiyam’s approach has given us structure and methods to tackle and manage emotional crisis and self harming behaviour like head banging. It has also teach our son how to improve social behaviour and to interact with other children. ABA and PROMPT therapy have definitely been game changer for our family. Hiyam is always available and knowledgeable and on the call to for advice and in times of crisis. I definitely recommend her and her team to easy the life of neurodivergent children and families.

Dany Jolly

I truly appreciate your continuous support in developing my knowledge and skills. Your guidance has made a meaningful difference in my growth, both professionally and personally. Your support means a great deal to me, and I’m genuinely grateful for your belief in me. Thank you for everything.

H G